It depends on the technique and specification: tufted carpets usually offer flexible small-batch orders, while hand-knotted carpets require a longer lead time — we recommend discussing quantities with your advisor in advance.

Lead time depends on technique, size and order volume: standard tufted carpets take about 15–30 days; hand-knotted carpets about 60–120 days. The exact timeline is agreed at proposal confirmation.

We offer wool, silk, blends and more, with techniques including tufting, hand-knotting and hand-tufting. You can also customize colors, patterns and sizes—our team will recommend what suits your space.

Yes. We can send material swatches that let you feel the texture, color and pile. For large or custom projects, we can also arrange site visits or a dedicated presentation.

Price mainly depends on material, technique, size and pattern complexity. We provide a clear quotation after understanding your needs—no hidden fees, and sample & consultation services are free.

We work with professional logistics for secure packaging and delivery, including export customs support. On-site installation is also available to ensure a smooth, beautiful result.

Each order includes a care guide—regular vacuuming and periodic professional cleaning keep it in great condition. We offer full after-sales support whenever you need us.